.support-experience{--signal:#c7f575;--paper:#f5f8ee;color:#f5f8ee;background:#10160e;min-height:100vh;font-family:Arial,sans-serif}.support-experience *{box-sizing:border-box}.support-topbar{border-bottom:1px solid #ffffff18;align-items:center;gap:25px;max-width:1560px;margin:auto;padding:26px 4vw;display:flex}.support-topbar nav{flex-wrap:wrap;gap:30px;margin-left:auto;font-size:14px;display:flex}.support-topbar a,.support-inline-link{align-items:center;gap:8px;display:inline-flex}.support-icon-button{color:inherit;background:0 0;border:1px solid #ffffff30;border-radius:7px;padding:12px}.support-entry{grid-template-columns:minmax(0,1fr) 450px;align-items:center;gap:90px;max-width:1380px;margin:auto;padding:75px 4vw 95px;display:grid}.support-kicker{letter-spacing:.15em;margin-bottom:12px;font-size:11px;font-weight:700;display:block}.support-entry h1{letter-spacing:-.06em;margin:20px 0 28px;font-size:clamp(48px,6vw,80px);line-height:1.04}.support-entry h1 em{color:var(--signal);font-style:normal}.support-entry-copy>p{color:#b6c0ae;max-width:550px;font-size:20px;line-height:1.65}.support-promise{color:#dce6d3;align-items:center;gap:14px;margin:28px 0;line-height:1.6;display:flex}.support-entry-copy>.support-inline-link{color:var(--signal);margin-top:28px;font-size:14px}.verification-card{background:var(--paper);color:#162011;border-top:5px solid var(--signal);border-radius:6px 6px 18px 18px;padding:34px}.verify-icon{background:#e0efca;border-radius:50%;place-items:center;width:52px;height:52px;margin-bottom:25px;display:grid}.verification-card h2{letter-spacing:-.035em;margin:0 0 16px;font-size:30px;line-height:1.2}.verification-card>p{color:#58654e;font-size:15px;line-height:1.7}.verification-card label{margin:20px 0;font-size:14px;font-weight:700;display:block}.verification-card input{color:#162011;background:#fff;border:1px solid #a6b599;border-radius:7px;width:100%;height:52px;margin-top:8px;padding:12px;font-size:17px;display:block}.support-primary{background:var(--signal,#c7f575);color:#18240d;cursor:pointer;border:0;border-radius:6px;justify-content:center;align-items:center;gap:12px;min-height:50px;padding:13px 20px;font-size:16px;font-weight:700;display:inline-flex}.verification-card .support-primary{width:100%;margin-top:8px}.support-text-button{color:inherit;cursor:pointer;background:0 0;border:1px solid #91a07c;border-radius:6px;justify-content:center;align-items:center;gap:8px;padding:12px 15px;font-size:14px;display:inline-flex}.verification-card .support-text-button{width:100%;margin-top:10px}.verification-card .verify-note{margin:22px 0;font-size:12px;line-height:1.6}.verification-card .support-inline-link{font-size:13px;font-weight:700}.support-error{background:#ffede6;border-left:3px solid #b95536;border-radius:4px;padding:13px;font-size:14px;line-height:1.5;color:#94352a!important}.whatsapp-contact{color:#e5ffce;background:#21351c;border:1px solid #80b56180;border-radius:9px;align-items:center;gap:15px;margin-top:24px;padding:18px;display:flex}.whatsapp-contact span{flex:1;min-width:0}.whatsapp-contact small{letter-spacing:.11em;margin-bottom:7px;font-size:10px;display:block}.whatsapp-contact b{letter-spacing:-.025em;overflow-wrap:anywhere;font-size:21px;display:block}.whatsapp-contact.large{max-width:590px;padding:23px}.whatsapp-contact.large b{font-size:clamp(27px,3vw,44px)}.conversation-workspace{grid-template-columns:270px minmax(0,1fr);gap:25px;max-width:1560px;margin:30px auto;padding:0 4vw;display:grid}.conversation-sidebar{min-width:0;padding:12px 0}.verified-company{align-items:center;gap:12px;margin:0 0 25px;font-size:16px;display:flex}.verified-company span{min-width:0}.verified-company small{color:#afbea1;overflow-wrap:anywhere;margin-top:6px;font-size:12px;display:block}.conversation-sidebar>.support-primary{width:100%}.support-history-toggle{color:#d1dbc7;cursor:pointer;background:0 0;border:0;align-items:center;gap:9px;width:100%;padding:23px 0 15px;font-size:14px;display:flex}.support-history-toggle span{background:#293420;border-radius:5px;margin-left:auto;padding:3px 8px}.conversation-history{max-height:47vh;overflow:auto}.conversation-history>button{text-align:left;color:#cbd4c4;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:7px;width:100%;margin-bottom:5px;padding:14px 10px}.conversation-history>button:hover,.conversation-history>button.selected{background:#26351f;border-color:#71855b}.conversation-history small{color:#a5b894;margin-bottom:7px;font-size:11px;display:block}.conversation-history b{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:14px;font-weight:400;line-height:1.5;display:-webkit-box;overflow:hidden}.conversation-history>p{color:#99aa8a;padding:10px;font-size:13px;line-height:1.6}.conversation-sidebar>a:last-child{color:#bed5a3;margin-top:25px;font-size:13px;display:block}.conversation-main{background:var(--paper);color:#1c2715;border:1px solid #45543a;border-radius:14px;min-width:0;overflow:hidden}.conversation-top{border-bottom:1px solid #d6dfce;justify-content:space-between;align-items:center;gap:25px;padding:23px 28px;display:flex}.conversation-top .support-kicker{color:#667657;font-size:10px}.conversation-top h1{letter-spacing:-.025em;overflow-wrap:anywhere;margin:0;font-size:22px;line-height:1.3}.conversation-top>.support-text-button{flex-shrink:0;max-width:200px}.conversation-stream{scrollbar-gutter:stable;height:clamp(370px,51vh,680px);padding:28px;overflow-y:auto}.chat-introduction{max-width:680px;margin:24px auto}.assistant-avatar{background:#d1f7a0;border:1px solid #aad867;border-radius:16px;place-items:center;width:58px;height:58px;display:grid}.chat-introduction h2{letter-spacing:-.035em;margin:25px 0 16px;font-size:30px;line-height:1.2}.chat-introduction>p{color:#56664b;font-size:17px;line-height:1.75}.chat-introduction>small{color:#69765f;margin-top:24px;font-size:12px;line-height:1.6;display:block}.starter-prompts{grid-template-columns:1fr 1fr;gap:10px;margin-top:24px;display:grid}.starter-prompts>button{color:#283c1c;text-align:left;cursor:pointer;background:#fff;border:1px solid #cbd8bf;border-radius:7px;justify-content:space-between;gap:12px;padding:17px;font-size:14px;display:flex}.support-bubble{overflow-wrap:anywhere;background:#fff;border:1px solid #d7dfcf;border-radius:12px;max-width:88%;margin:0 0 20px;padding:18px 21px}.support-bubble.customer{background:#e2edda;border-color:#cbdabb;margin-left:auto}.support-bubble.ai{border-left:4px solid #aad568}.support-bubble.technician{border-left:4px solid #46733a}.support-bubble>span{color:#476039;align-items:center;gap:20px;font-size:12px;font-weight:700;display:flex}.support-bubble>span small{white-space:nowrap;margin-left:auto;font-weight:400}.support-bubble>p{white-space:pre-wrap;margin:10px 0 0;font-size:16px;line-height:1.8}.assistant-thinking,.human-handoff{color:#45612f;background:#e4eddc;border-radius:8px;align-items:center;gap:12px;margin-bottom:20px;padding:16px 20px;font-size:14px;line-height:1.6;display:flex}.assistant-thinking svg{flex-shrink:0;animation:1.5s ease-in-out infinite support-pulse}.support-composer{background:#fff;border-top:1px solid #d6dfce;padding:20px 28px}.support-composer textarea{resize:vertical;color:#1d2d12;background:#fafcf7;border:1px solid #a9b999;border-radius:8px;width:100%;min-height:110px;padding:16px;font-family:inherit;font-size:17px;line-height:1.6;display:block}.composer-actions{justify-content:space-between;align-items:center;gap:15px;margin-top:14px;display:flex}.support-composer>p{color:#69775e;margin:14px 0 0;font-size:11px}.support-composer .attachment-picker{color:#233b14;background:#f0f5e9}.support-experience .desk-btn.secondary{color:#24371a;background:#fff;border-color:#99ac87}.support-experience button:disabled{opacity:.6;cursor:default}.support-experience :is(button,a,input,textarea):focus-visible{outline-offset:4px;outline:3px solid #9acd55}.conversation-list{min-height:460px;padding:28px}.conversation-list>button{color:#213715;text-align:left;cursor:pointer;background:#fff;border:1px solid #c8d6bb;border-radius:8px;width:100%;margin-bottom:14px;padding:24px;display:block}.conversation-list small{color:#6b7d5d;font-size:12px}.conversation-list h2{margin:12px 0 18px;font-size:21px}.conversation-list span{align-items:center;gap:10px;font-size:13px;display:flex}.support-footer{color:#98ab86;justify-content:space-between;gap:20px;max-width:1560px;margin:auto;padding:20px 4vw 35px;font-size:11px;display:flex}.support-footer a{color:#c7f575}.support-loading{color:#b1c19f;place-items:center;min-height:60vh;display:grid}.support-wa-link{color:#223a15;background:#d9edbf;border-radius:8px;margin-bottom:18px;padding:15px;font-size:14px;line-height:1.7}.support-wa-link button{margin-top:10px}@keyframes support-pulse{50%{opacity:.35;transform:scale(.88)}}@media (max-width:1100px){.support-entry{grid-template-columns:minmax(0,1fr) 400px;gap:40px}.conversation-workspace{grid-template-columns:220px minmax(0,1fr);gap:18px;padding:0 3vw}.conversation-top{align-items:flex-start;gap:15px}.conversation-top>.support-text-button{max-width:135px}.starter-prompts{grid-template-columns:1fr}.support-topbar{padding:22px 3vw}}@media (max-width:760px){.support-topbar{gap:12px;padding:20px}.support-topbar nav{flex-direction:column;align-items:flex-end;gap:6px;font-size:14px}.support-topbar nav a:last-child{display:none}.support-entry{padding:42px 22px;display:block}.support-entry h1{font-size:58px}.support-entry-copy>p{font-size:18px}.verification-card{margin-top:40px;padding:25px}.conversation-workspace{margin:12px auto;padding:0 12px;display:block}.conversation-sidebar{padding:12px 8px}.verified-company{margin-bottom:15px;font-size:14px}.conversation-sidebar>.support-primary{width:auto;min-height:43px;font-size:14px}.support-history-toggle{width:auto;margin-left:8px;padding:13px;display:inline-flex}.conversation-history,.conversation-sidebar>a:last-child{display:none}.conversation-sidebar>.whatsapp-contact{margin:10px 0}.conversation-top{gap:12px;padding:20px 18px}.conversation-top h1{font-size:19px}.conversation-top>.support-text-button{max-width:115px;padding:9px;font-size:12px}.conversation-stream{height:51vh;min-height:320px;padding:18px 14px}.chat-introduction{margin:5px}.chat-introduction h2{font-size:25px}.chat-introduction p{font-size:15px}.starter-prompts{gap:8px}.starter-prompts>button{padding:13px}.support-bubble{max-width:96%;padding:15px}.support-bubble>span{gap:8px;font-size:11px}.support-bubble>p{font-size:15px}.support-composer{padding:16px}.support-composer textarea{min-height:100px;font-size:16px}.composer-actions{gap:8px}.composer-actions .support-text-button{padding:10px;font-size:12px}.composer-actions .support-primary{gap:8px;padding:12px;font-size:13px}.support-footer{flex-wrap:wrap;padding:25px 20px;line-height:1.7}.conversation-list{padding:18px}.whatsapp-contact.large b{font-size:29px}}@media (prefers-reduced-motion:reduce){.assistant-thinking svg{animation:none}}.support-experience .support-bubble>p{color:#263b1a}.support-experience .support-wa-link p{color:#29401c}.support-experience .conversation-list>p{color:#34482a}.conversation-sidebar>.support-text-button{margin-top:18px}@media (max-width:760px){.support-experience:has(.conversation-workspace){flex-direction:column;height:100dvh;min-height:0;display:flex;overflow:hidden}.support-experience:has(.conversation-workspace) .support-topbar{flex-shrink:0;padding:14px 18px}.support-experience:has(.conversation-workspace) .support-footer{display:none}.support-experience .conversation-workspace{flex-direction:column;flex:1;width:100%;min-height:0;margin:0;padding:0 10px 10px;display:flex}.support-experience .conversation-sidebar{grid-template-columns:1fr auto;align-items:center;gap:9px;padding:12px 6px;display:grid}.support-experience .verified-company{grid-column:1/-1;gap:8px;margin:0;font-size:13px}.support-experience .verified-company span{flex-wrap:wrap;align-items:baseline;gap:10px;display:flex}.support-experience .verified-company small{margin:0;font-size:11px}.support-experience .conversation-sidebar>.support-primary{justify-self:start;min-height:40px;padding:10px 12px;font-size:13px}.support-experience .support-history-toggle{gap:5px;margin:0;padding:10px 0;font-size:12px}.support-experience .conversation-sidebar>.whatsapp-contact,.support-experience .conversation-sidebar>.support-text-button{display:none}.support-experience .conversation-main{flex-direction:column;flex:1;min-height:0;display:flex}.support-experience .conversation-top{flex-shrink:0;gap:10px;padding:15px 14px}.support-experience .conversation-top h1{-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:16px;line-height:1.35;display:-webkit-box;overflow:hidden}.support-experience .conversation-top .support-kicker{margin-bottom:7px;font-size:9px}.support-experience .conversation-top>.support-text-button{max-width:105px;font-size:11px}.support-experience .conversation-stream{flex:1;height:auto;min-height:0;padding:14px 10px}.support-experience .support-composer{flex-shrink:0;padding:12px}.support-experience .support-composer textarea{height:76px;min-height:76px;max-height:160px;padding:10px 12px;font-size:16px}.support-experience .support-composer>.composer-actions{margin-top:9px}.support-experience .composer-actions button{min-height:42px;padding:9px 10px;font-size:12px}.support-experience .support-composer>p{margin-top:9px;font-size:10px}.support-experience .conversation-list{flex:1;min-height:0;overflow:auto}.support-experience .support-wa-link{flex-shrink:0;max-height:40vh;overflow:auto}}
