AI FIRST. PEOPLE ALWAYS.

Tech trouble?
Let’s talk.

Simple, quick IT help for Singapore SMEs. Powered by AI and backed by experienced technicians, we help your team work through everyday tech problems. Start a chat. A person can take over when you need more help.

AI for the first steps. Experienced people for what comes next.
New to Video With Tech? Let’s find the right support for your team.
01 / THE WORK BEHIND YOUR WORK

Your next big idea
has enough obstacles.

Tech shouldn’t be one of them. We help Singapore SMEs keep everyday work moving, with specialist experience in creative and production workflows.

01

Find your AI flow. Empower your team.

Discover where AI fits into your work. Connect the right tools, simplify everyday tasks and help your team build the confidence to use them well.

02

The everyday. Taken care of.

Wi-Fi that connects. Accounts that work. Printers that print. Practical help for the tools your business depends on.

03

Keep your work in play.

Storage access, backup troubleshooting and device setup. Get the foundations right, so your team can get on with it.

02 / A CLEAR PATH TO HELP

From “it’s broken”
to back to work.

Start on the website. Continue through your ticket emails. Your conversation becomes the record, so you never need to explain the same problem twice.

Walk through it step by step
01

Verify your team.

Use your approved company email. Enter the one-time code sent to your inbox. No password to remember, and no company data shared before verification.

02

Chat first. The ticket takes care of itself.

Describe the problem or add a screenshot. Your first message creates a support ticket. Our AI asks useful questions and offers safe steps from approved guidance.

03

A human, with the whole story.

Ask for a technician whenever you need one. They see the conversation and what you have tried, then arrange deeper troubleshooting, remote support or an on-site visit.

CLIENTS / WORK IN PRACTICE

Different teams.
Thoughtful tech.

From a creative workflow to a connected inbox. A look at how we help our clients get their work moving.

CREATIVE SYSTEMS
MULTIDISCIPLINARY CREATIVE AGENCY

Vicinity

More room for the creative work.

We help Vicinity design its video editing workflows, optimise how the team uses AI, and create customised apps around the way it works.

  • Video editing workflows
  • AI optimisation
  • Custom app development
Visit Vicinityvicinity.sg
CONNECTED CONVERSATIONS
INTEGRATED MARKETING & COMMUNICATIONS

Joy Communications

The right message. The right people.

We helped Joy Communications set up Gmail routing and deploy email services for its clients, including Google Groups and Google Workspace configuration.

  • Gmail routing
  • Google Groups
  • Google Workspace setup
Visit Joy Communicationsjoycommunications.sg
03 / SUPPORT THAT FITS YOUR TEAM

Small business.
Proper support.

Tell us what your team needs. We’ll recommend a support arrangement and share a quote, whether it’s everyday IT help, a one-off fix or a better AI workflow.

  • Powered by AIPractical first steps for everyday problems.
  • Backed by experienced techniciansA person takes over when you need more help.
  • Made for Singapore SMEsSimple, approachable support for your working day.

Already a client? Start a support chat ↗

LET’S TALK ABOUT PRICING

What would help your team?

No support account needed. No payment taken here.

Our team follows up during Singapore business hours: Mon–Fri, 9am–6pm, excluding public holidays.

FOR SINGAPORE SMEs / AI + EXPERIENCED TECHNICIANS

Back to
the good work.

Your next great project starts with working tech.

Open your help desk